Articles

Kinetic Business by Windstream Hurricane Michael Updates

Wednesday, October 10, 2018

10/10/18 11:30 EST

Hurricane Michael is currently classified as a Category 4 hurricane with wind gusts up to 160 mph in parts of the Florida Panhandle.

More than 375,000 people have been told to evacuate parts of the Florida Panhandle and Gulf Coast, as Hurricane Michael aims to make landfall this afternoon. A Category 4 or stronger hurricane has never made landfall in the Florida Panhandle, and Michael is forecasted to be a large, catastrophic and dangerous hurricane, with life-threatening storm surges, damaging winds and flash flooding.

We understand the importance of keeping your business connected in these circumstances, and we will work tirelessly to ensure our mitigation efforts run according to our business continuity plan. All systems are currently operational, and we will keep you updated as time progresses.

While more than one million power outages are predicted to occur near the coast and inland after landfall, be assured that we are executing a disciplined procedure designed to keep your business’s services running. In the event of these unavoidable weather-related outages, our top priority is to restore service as quickly as possible, while keeping our technicians safe.

 Every event is approached in three phases:

  1. Pre-Event Preparedness
  2. Event Response
  3. Restoration

Step One: Bookmark this page and the National Weather Service for critical storm updates and store closings.

Step Two: Follow us on Facebook and LinkedIn, and be sure to send us photos of your surroundings when possible. We will be updating our feeds when we’re actively tracking and reacting to storms. This will be your best resource for understanding large scale impacts to the network and your services.

Step Three: Browse our preparation checklists that display the steps we take to get ready for major storms. Know that our field services are ready for these types of events and that we do everything we can to minimize or remove interruptions to our network and your services.

Windstream Small Business Disaster Preparedness Checklist:

  • Emergency Power Suppliers on Standby
  • Backup Generators Tested & Fueled
  • Offsite Equipment Back-ups in Place
  • Facility Preparation & Protection (sandbags, ice melt, tarps, plywood, toolkits, sleeping accommodations, satellite phones, medical kits)
  • Permits Secured for Facility Access
  • Fleet Vehicles – Confirm Maintenance, Spare Fuel Cans
  • Update Disaster Contact Information for All Personnel
  • Review all Regional Emergency Management Plans

STORE CLOSINGS:

Our stores in: Moultrie, Ga., Douglas, Ga. and Live Oak, Fla. will remain closed until further notice.